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Shipping Policy

Shipping Policy - the basics

A Shipping Policy is a legally binding document that defines the relationship between HMaccessories and our customers. It establishes the legal framework for our obligations while addressing different scenarios that may arise and explaining how each situation is handled.

 

Having a clear Shipping Policy is a best practice that benefits both sides:

 

  • For customers: It provides clear expectations about shipping times, costs, and processes.

  • For HMacessories: It builds trust, encourages purchases, and reduces confusion by clarifying what customers can expect.

 

 

By presenting this information upfront, we ensure a smooth and transparent shopping experience for everyone.

What to include in the Shipping Policy

Our Shipping Policy addresses key aspects of the shopping experience, including:

 

  • Order Processing Times: Orders are typically processed within 1–3 business days.

  • Shipping Costs: We offer free shipping worldwide on all orders.

  • Domestic and International Shipping Solutions: Shipping is available globally. Import duties, taxes, or customs fees may apply depending on the destination country.

  • Potential Delays or Service Interruptions: While we strive to meet estimated delivery times, HM Accessories is not responsible for delays caused by carriers, weather, or other unforeseen circumstances.

  • Tracking and Notifications: You will receive a tracking number once your order ships, so you can monitor it easily.

  • Returns & Exchanges Related to Shipping: Please see our Return Policy for shipping-related returns or exchanges.

  • Customer Support: Contact information for shipping questions or issues.

  • Order Processing & Delivery

 

Processing: Orders are processed only on business days (Monday–Friday, excluding holidays).

  • Delivery Times:

    • Standard Delivery: 7–14 business days (depending on destination)

    • Express Delivery: 3–7 business days (depending on destination)

    • International Delivery: Delivery times may vary depending on customs and location

 

 

 

Customer Support

 

If you experience any shipping issues or have questions about your order, you can reach us at:

 

 

This Shipping Policy ensures a smooth, transparent, and trustworthy shopping experience for all HMaccessories customers.

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